Draft for SFAA to review. Not yet approved.

Terms

These terms cover the Senior Financial Aid Advocates (SFAA) client portal and our sign-in texts.

Using the portal

The portal is for SFAA clients and the family members helping them.
Keep your password and sign-in codes to yourself. Staff will never ask for your password.
Please give answers that are true and complete, to the best of your knowledge. Your application depends on them.

What they are: SFAA sign-in codes. When you add your mobile number, we text you a 6-digit code to confirm it. After that, we text you a code each time you ask to sign in with one.
How often: one text each time you ask for a code. We send no other texts to this number.
Cost: message and data rates may apply. Ask your phone company about your plan.
To stop: reply STOP to any text. You can still sign in with your password.
For help: reply HELP, call 801-336-1659 or email team@sfaa.info.
Phone companies are not responsible for texts that arrive late or not at all.
Texting is optional. You do not have to sign up for texts to use the portal.

Our Privacy Policy explains how we use your mobile number.

If we change these terms, we will post the new version on this page.

Senior Financial Aid Advocates
686 E 110 S, Suite 104, American Fork, UT 84003
Phone: 801-336-1659
Email: team@sfaa.info